Returns

RETURNS & EXCHANGES

• Item/s can be exchanged or refunded if the item is returned within 30 days of the original shipping date. Ningaloo Swimwear offers free return postage on exchanged item for your first exchange.

• Item/s must be in the original sale “as new” condition with all tags and hygiene stickers attached and garment un-worn. Ningaloo Swimwear has the right to refuse exchanges/returns at our discretion. 

• Return of the item/s is the responsibility of the purchaser and we cannot be held liable for cost of postage / items lost in the post, we recommend registered post.

• If any item/s are seen to be faulty we will be happy to refund or exchange your item + any cost on return postage.  Please notify us of any faults or defects within 7 days of receiving an item to insure a full refund. 

• Sale items and items purchased using a discount code are final and cannot be returned. Exchanges accepted, if availability. Postage fees apply for shipping exchange of sale items.

Please send an email to receive further instructions for your return.

 

Change of Address

Ningaloo Swimwear cannot be held liable for incorrect addresses being submitted on a order. Address preview and confirmation will be given when submitting orders, if for some reason you do not notice a wrong address until submitting a order please contact us immediately at 

Due to fast turn around some orders may not be cancelled, if this happens please refer to our Delivery Policy.