30 Day Returns

RETURNS & EXCHANGES

• Item/s can be exchanged or refunded if the item is returned within 30 days of the original shipping date. Ningaloo Swimwear offers free postage on your first exchange.

• Item/s must be in the original sale “as new” condition with all tags and hygiene stickers attached and garment un-worn. Ningaloo Swimwear has the right to refuse exchanges/returns at our discretion. 

• Return of the item/s is the responsibility of the purchaser and we cannot be help liable for items lost in the post, we recommend registered post.

• If any item/s are seen to be faulty we will be happy to refund or exchange your item + any cost on return postage.  Please notify us of any faults or defects within 7 days of receiving an item to insure a full refund. 

• Sale items and items purchased using a discount code are final and cannot be returned. Exchanges accepted, if availability. Postage fees apply for shipping exchange of sale items.

Please send an email to sales@ningalooswimwear.com.au to receive further instructions for your return.

 

Change of Address

Ningaloo Swimwear cannot be held liable for incorrect addresses being submitted on a order. Address preview and confirmation will be given when submitting orders, if for some reason you do not notice a wrong address until submitting a order please contact us immediately at sales@ningalooswimwear.com.au

Due to fast turn around some orders may not be cancelled, if this happens please refer to our Delivery Policy.

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